I will second that. My girl friend has a 2020 Titanium Echoboost Escape and it has every option they put on this thing. I have to say after reading this earlier, I went out and looked over her car with a fine tooth comb and checked gaps and hood issue and everything looks like it should. Maybe you just got unlucky with the pick of the one you got. Maybe if you ended up in a different one, this might not have happened. But it does still suck you had to go through all the mess with it.