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Showing results for tags 'audio'.
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Two weeks after delivery the audio failed on my 2023 Escape PHEV. Audio display stuck at 0 so no radio, no navigation voice prompts, no voice activations and no phone. Soft reset did not work. Took it back to dealer. The dealer performed a hard reset and noted the issue had happened before I took deivery and that the reset would probably not last (it did'nt) so a new DSP module was ordered. Of course it's on backorder. May arrive mid October. So if does arrive in mid October and it does fix the issue I will have been without audio for 2 of 3 months of ownership. My questions are..... Is there a non Ford replacement DSP I could get sooner? What would you do? Take the car back to the dealer and ask for a functioning vehicle till mine is fixed? It seems others have had this issue but I'm usure of the number so don't know if it's a big issue or fairly isolated. BTW I'm in Canada.
I have a 2012 Escape xlt. Both right and left front speakers are distorted on all inputs. The rear right and left speakers sound normal. It has a Microsoft Sync (gen 1). I am guessing both front right and left speakers are not bad, which may point to an issue with the audio system. Has anyone seen this issue before? Any recommendations on how to fix it? Thanks