JeffAlicea Report post Posted October 31, 2020 I received an email this week that I had a Navigation Update. I downloaded the map update to a USB stick and installed it. Today and I can no longer use voice commands to find a place or find an address. As soon as I make the request, the voice menu just goes back home. The Sync Voice commands work for changing radio stations, initiating a phone call and when using Android Auto. I am on Sync 3.4 Build 19200 System Updates F8:30:02:96:55:A6 Navigation Maps Version NA119 Any Suggestions? Is there a way to reset or restart Sync? Share this post Link to post Share on other sites
RJI Report post Posted February 18 Soft reset the system by pressing the power button and fast forward button >> until the screen goes black . Let go and the unit will restart shortly. I am totally disgusted with Fords Sync 3 system because you will be doing the reset quite often. As much as my 2018 Escape Titanium is a nice vehicle I would NEVER had bought it had I known this was an incurable problem that has gone on for years with only a promise of a cure. It should be a recall with a fix or there needs to be a class action suit . Share this post Link to post Share on other sites
