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Hood won’t close

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Purchased a brand new 2021 escape se with 3 miles. Upon arriving home I opened the hood to fill windshield washer fluid and upon trying to close the lid it would not latch. Vehicle taken back to dealer where they attempted to adjust the hood latch with no results. Hood latch was then replaced and still hood would not close. Dealer then took vehicle to local body shop who aligned the hood and latch and problem solved. 

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